Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its values. Your primary role is to establish and maintain strong relationships with our customers, ensuring their satisfaction and loyalty. You will be the first point of contact, handling inquiries, providing product/service information, and resolving any issues that may arise.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited and its values
• Be the first point of contact, handling inquiries, providing product/service information, and resolving any issues that may arise
• Greet and engage customers with a friendly and professional attitude
• Handle customer inquiries via phone, email, and live chat, providing accurate and timely responses
• Resolve customer issues and complaints, ensuring a positive outcome

What you need

• 2–5 yrs of experience
• CRM
• Customer service
• Chat support
• Communication
• Diploma