Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of Digitide Solutions, representing the company's values and commitment to customer satisfaction. Your primary focus will be on establishing and maintaining strong relationships with our valued customers, ensuring their needs are met and their inquiries are promptly addressed.

What you'll do

• Be the face of Digitide Solutions, representing the company's values and commitment to customer satisfaction
• Be a key player in our back-office operations, working closely with various teams to deliver exceptional customer service
• Handle customer inquiries and provide timely responses, ensuring a high level of satisfaction
• Resolve customer issues and complaints, offering effective solutions and maintaining a positive attitude
• Build and maintain a comprehensive knowledge base of our products and services to provide accurate information

What you need

• CRM
• Customer service
• Sales
• Problem solving
• Diploma