Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited in the BFSI sector. Your primary role is to establish and nurture long-lasting relationships with our valued customers, ensuring their satisfaction and loyalty. You will be the first point of contact, handling inquiries, providing product/service information, and resolving any issues that may arise.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited in the BFSI sector
• Be the first point of contact, handling inquiries, providing product/service information, and resolving any issues that may arise
• Handle customer inquiries and provide timely responses
• Resolve customer issues and complaints, ensuring a positive outcome
• Build and maintain strong relationships with existing customers, fostering loyalty

What you need

• 2–5 yrs of experience
• CRM
• Customer service
• Communication
• Diploma