Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the primary point of contact for our valued customers. Your role is crucial in maintaining and enhancing our reputation for excellent customer service. You will handle a variety of customer inquiries, provide timely and accurate information, and resolve any issues or complaints with a positive and professional attitude.

What you'll do

• Be the primary point of contact for our valued customers
• Handle a variety of customer inquiries, provide timely and accurate information, and resolve any issues or complaints with a positive and professional attitude
• Act as the first point of contact for customers, responding to inquiries via phone, email, and chat
• Provide accurate and timely information to customers, ensuring a high level of service
• Handle customer complaints and issues, offering effective solutions and maintaining a positive customer experience

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• MS Office
• Problem solving
• Diploma