Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the primary point of contact for our customers, building and maintaining strong relationships. Your role is crucial in ensuring customer satisfaction and loyalty. You will handle a variety of tasks, including collection of overdue payments, resolving customer inquiries and complaints, and providing accurate information via phone, email, and in-person visits.

What you'll do

• Be the primary point of contact for our customers, building and maintaining strong relationships
• Handle a variety of tasks, including collection of overdue payments, resolving customer inquiries and complaints, and providing accurate information via phone, email
• Act as the primary customer liaison, handling all customer interactions
• Collect overdue amounts from delinquent customers in a professional and timely manner
• Respond to customer inquiries and provide accurate information on products, services, and policies

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• MS Office
• Sales
• Problem solving
• Diploma