Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will play a vital role in maintaining and enhancing our company's reputation and customer satisfaction. Your primary responsibility will be to provide exceptional customer service, ensuring a positive and seamless experience for our clients. You will be the face of our company, representing us with professionalism and a customer-centric approach.

What you'll do

• Play a vital role in maintaining and enhancing our company's reputation and customer satisfaction
• Be the face of our company, representing us with professionalism and a customer-centric approach
• Act as the primary point of contact for customers, handling inquiries, and providing timely responses
• Resolve customer complaints and issues, ensuring a high level of satisfaction
• Maintain accurate records of customer interactions and feedback

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Escalation handling
• MS Office
• Data privacy
• Problem solving
• Diploma