Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited to our valued customers. Your primary goal is to ensure customer satisfaction and loyalty by providing exceptional service and support. You will be the first point of contact for customers, handling inquiries, resolving issues, and building long-lasting relationships.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited to our valued customers
• Be the first point of contact for customers, handling inquiries, resolving issues, and building long-lasting relationships
• Act as the primary point of contact for customers, ensuring a timely and professional response to inquiries
• Handle customer complaints and provide effective solutions, maintaining a high level of customer satisfaction
• Provide accurate and up-to-date information to customers via phone, email, and live chat

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Chat support
• Sales
• Data privacy
• Problem solving
• Diploma