Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its values. Your primary role is to ensure an exceptional customer experience, fostering strong relationships, and driving customer satisfaction. You will be the first point of contact for customers, handling inquiries, resolving issues, and providing accurate information about our products and services.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited and its values
• Be the first point of contact for customers, handling inquiries, resolving issues, and providing accurate information about our products and services
• Handle customer inquiries and provide timely responses, ensuring a high level of customer satisfaction
• Resolve customer issues and complaints efficiently, maintaining a positive and professional attitude
• Build and maintain strong relationships with customers, fostering a sense of trust and loyalty

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Data privacy
• Problem solving
• Any graduate