Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its values. Your primary focus will be on understanding customer needs, providing exceptional support, and fostering long-term relationships. You will be a key player in our back-office operations, ensuring smooth and efficient customer interactions.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited and its values
• Be a key player in our back-office operations, ensuring smooth and efficient customer interactions
• Handle customer inquiries and provide timely responses, ensuring a high level of satisfaction
• Maintain accurate records of customer interactions and feedback for future reference
• Build and maintain strong relationships with existing customers, fostering loyalty

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Problem solving
• Diploma