Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its brand. Your primary focus will be on delivering exceptional customer service, building trust, and fostering long-term relationships. You will be the first point of contact for customers, handling inquiries, providing product and service information, and ensuring a seamless and satisfying customer journey.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited and its brand
• Be the first point of contact for customers, handling inquiries, providing product and service information, and ensuring a seamless and satisfying customer journey
• Handle customer inquiries and provide timely responses, ensuring a high level of customer satisfaction
• Resolve customer issues and complaints, offering effective solutions and maintaining a positive customer experience
• Build and maintain strong relationships with customers, understanding their needs and preferences

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Problem solving
• Diploma