Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited in the BFSI sector. Your primary focus will be on delivering exceptional customer service and building long-lasting relationships. You will be the first point of contact for customers, handling inquiries, providing product and service information, and ensuring a seamless and satisfying customer journey.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited in the BFSI sector
• Be the first point of contact for customers, handling inquiries, providing product and service information, and ensuring a seamless and satisfying customer journey
• Handle customer inquiries and provide timely responses, ensuring a high level of customer satisfaction
• Maintain accurate records of customer interactions and feedback for future reference
• Build and maintain positive relationships with customers, fostering a sense of trust and loyalty

What you need

• CRM
• Customer service
• Sales
• Problem solving
• Diploma