Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of Digitide Solutions, responsible for creating a seamless and enjoyable customer journey. Your role is pivotal in maintaining and enhancing our reputation and customer loyalty. You will be the first point of contact for customers, handling inquiries, providing product/service information, and ensuring a swift resolution to any issues.

What you'll do

• Be the face of Digitide Solutions, responsible for creating a seamless and enjoyable customer journey
• Be the first point of contact for customers, handling inquiries, providing product/service information, and ensuring a swift resolution to any issues
• Greet and engage customers with a friendly and professional attitude
• Provide accurate and timely information about our products and services
• Maintain a high level of customer satisfaction and loyalty

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Problem solving
• Any graduate