Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of Digitide Solutions, representing the company and its brand. Your primary role is to ensure an exceptional customer experience by providing timely and accurate support. You will be the first point of contact for customers, handling inquiries, and resolving issues with a positive and professional attitude.

What you'll do

• Be the face of Digitide Solutions, representing the company and its brand
• Be the first point of contact for customers, handling inquiries, and resolving issues with a positive and professional attitude
• Handle customer inquiries and complaints, ensuring a prompt and satisfactory resolution
• Provide accurate information about our products and services, educating customers as needed
• Build and maintain strong relationships with customers, fostering a positive and loyal customer base

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Problem solving
• Diploma