Customer Relationship Executive

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited in the BFSI sector. Your primary role is to establish and nurture long-lasting relationships with our valued customers, ensuring their satisfaction and loyalty. You will be the first point of contact, handling inquiries, providing product/service information, and resolving any issues that may arise.

What you'll do

• Be the face of our company, representing Digitide Solutions Limited in the BFSI sector
• Be the first point of contact, handling inquiries, providing product/service information, and resolving any issues that may arise
• Greet and assist customers with a friendly and professional attitude
• Handle customer inquiries and provide accurate information about our products and services
• Resolve customer complaints and issues in a timely and efficient manner

What you need

• 1–2 yrs of experience
• CRM
• Customer service
• Data privacy
• Problem solving
• Diploma