Customer Relationship Management Specialist

About the role

As a CRM Specialist, you'll play a crucial role in developing and executing effective customer engagement strategies for seamless customer journeys. Responsibilities include understanding campaign needs, executing campaigns, and analyzing data for optimization.

What you'll do

• Devise and implement strategies to significantly enhance customer engagement
• Execute CRM campaigns with precision to achieve optimal results
• Collaborate with various divisions to understand and enhance targeting for effective campaigns
• Generate comprehensive reports to support informed decision-making for future campaigns
• Analyze data with attention to detail, offering actionable recommendations for optimization

What you need

• 2–5 yrs of experience
• CRM
• SEO
• Email marketing
• Communication
• Calendar management
• Any graduate