Gratitude·Gurugram
Read from the company's own careers page; you apply on their site.
How well do you fit this job?
Upload your resume to see each requirement checked against your profile, in under a minute.
Responsibilities:Understand customer grievances and identify the root cause of service-related issues.Manage customer complaints and coordinate with internal teams for resolution.Work with multiple applications and departments to track ongoing issues.Communicate with customers through calls and emails whenever required.Collect additional information from customers to facilitate issue resolution.Ensure timely follow-ups and proper escalation of unresolved concerns.Maintain professional…
Swarovski India Private·Gurugram
Fusion CX·Gurugram
Accenture·Gurugram
Accenture·Gurugram