FLS - CSR -2
Larsen & Toubro·Patna
- Can I apply
- Needs Diploma · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Larsen & Toubro's site: short form, ~5 min
Early: posted 17 h ago on their own site
Listed on the National Career Service; you apply there.
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About the role
Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team.
What you'll do
- Managing a team of representatives offering customer support
- Overseeing the customer service process
- Resolving customer complaints brought to your attention
- Creating policies and procedures
- Planning the training and standardization of service delivery
What you need
- 0–2 yrs of experience
- Customer service
- Sales
- Class 12
What you get
- ₹1.2 L–₹1.4 L a year
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