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Customer Service Analyst T3-II

American Express·Gurugram

Pay not statedMid levelFull-time

Read from the company's own careers page; you apply on their site.

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About the role

The Account Protection Specialist will be responsible for handling inbound/outbound calls on accounts while maintaining a professional working relationship between American Express, the customer and external banks. Additional responsibilities include identifying fraud trends and developing continuous process improvements.

What you need

  • Customer service
  • MS Office
  • Communication
  • Voice process
  • Any graduate

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