Customer Service Associate – Banking Collections – Mohali

About the role

As a Customer Service Associate – Collections at Fusion CX, you will contact customers regarding their outstanding debts and support collection activities through professional customer communication. Your role will focus on reaching out to customers about pending payments and helping address outstanding debt-related matters.

What you'll do

• Contact customers regarding outstanding debts and pending payments
• Communicate with customers about their outstanding payment obligations
• Support collection activities through customer interactions
• Maintain a professional approach when communicating with customers about outstanding debts

What you need

• Customer service
• Collections
• Communication
• Class 12