Customer Service Associate - Financial Services v2.0 (Apprenticeship)

About the role

Respond to customer queries via phone, email, chat, or in person. Provide accurate information regarding products, services, and company policies. Handle customer complaints and resolve issues within defined timelines. Maintain customer records and update information in the system. Follow up with customers to ensure satisfactory resolution of concerns.

What you'll do

• Respond to customer queries via phone, email, chat, or in person
• Provide accurate information regarding products, services, and company policies
• Handle customer complaints and resolve issues within defined timelines
• Maintain customer records and update information in the system
• Follow up with customers to ensure satisfactory resolution of concerns

What you need

• Customer service
• Class 12

What you get

• ₹9.6k–₹35k a month