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Customer Service Associate

Firstsource Solutions·Mumbai

Pay not stated0–4 yrsFull-time
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About the role

Ø Responds to queries from customer through chat to answer queries / inquiries, provide information and handle complaints regarding the organization’s products or services. Ø Understands customer query and responds to it ensuring that all queries / concerns are answered via Ø Update account information and performs general maintenance upon customers’ request.

What you need

  • 0–4 years in customer support & success
  • Customer service
  • SAP
  • Any graduate

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