Customer Service Associate – Inbound Support – GIG – Kalyani, India

About the role

As part of this GIG customer service opportunity in Kalyani, you will work in an e-commerce support environment where understanding customer and supplier concerns, working with digital productivity tools, and applying logical thinking to problem statements are important.

What you'll do

• Support inbound customer service activities in an e-commerce environment
• Understand and analyse problem statements raised by suppliers or vendors
• Use MS Office, Google Sheets, and Google Docs as required for support activities
• Apply e-commerce knowledge and digital tools to support effective customer service processes

What you need

• Customer service
• MS Office
• Excel
• Problem solving
• Class 12