Customer Service Associate Iv

About the role

This position serves as the central point of contact for assigned customer accounts, managing end-to-end operational requirements—from pre-order inquiries and quotations to post-order support and resolution. The role plays a critical part in driving customer satisfaction, loyalty, and operational excellence.

What you'll do

• Unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world

What you need

• 1–2 yrs of experience
• Customer service
• CRM
• Voice process
• Escalation handling
• SAP
• Sales
• B.Com or BBA

Good to have

• Accounts receivable
• Salesforce
• Learning and development
• Internal controls
• ERP