- Can I apply
- Open to any education · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · 3 days ago
- How to apply
- On Tata Capital's site: account needed, ~10–15 min
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About the role
As a Customer Service Associate, you will be the first point of contact for customers, addressing their inquiries and resolving any issues they may encounter. Your role will involve answering calls and responding to emails with a friendly and professional demeanor, ensuring a positive customer experience.
What you'll do
- Handle customer inquiries and provide accurate information
- Resolve customer complaints in a timely manner
- Maintain records of customer interactions
- Collaborate with team members to improve service
What you need
- Customer service
- CRM
- Communication
- Diploma
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