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Customer Service Associate

Workers Town·Gwalior, Madhya Pradesh

Pay not statedJunior levelFull-time

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About the role

As a Customer Service Associate, you will serve as the first point of contact for customers, addressing their queries and providing assistance with product information. Your effective communication skills and empathy will be crucial in resolving issues and ensuring customer satisfaction. This role requires a proactive attitude and a commitment to delivering exceptional service.

What you'll do

  • Address customer inquiries and provide accurate information
  • Resolve customer issues effectively and efficiently
  • Maintain a positive and professional demeanor
  • Collaborate with team members to improve service quality

What you need

  • Customer service
  • CRM
  • Communication
  • Any graduate

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