Customer Service Executive
Muthoot Fincorp·Mangaluru, Udupi +1 more
- Can I apply
- Needs B.Com · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · yesterday
- How to apply
- On Muthoot Fincorp's site: short form, ~5 min
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About the role
As a Customer Service Associate, you will serve as the first point of contact for customers, addressing their inquiries and resolving issues with efficiency. Your role is pivotal in ensuring customer satisfaction and upholding high service standards. The ideal candidate thrives on interpersonal interactions and possesses a positive demeanor.
What you'll do
- Assist customers with inquiries and provide resolutions
- Maintain customer records and update information as needed
- Work collaboratively with team members to ensure service excellence
- Identify opportunities for process improvements
What you need
- 1–3 yrs of experience
- Customer service
- CRM
- Communication
- Any graduate
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