Customer Service Associate

About the role

As a Customer Service Associate, you will serve as the first point of contact for customer inquiries and concerns. Your primary responsibilities will include responding to customer calls, emails, and messages, ensuring that each interaction is handled with professionalism and attention to detail. You will collaborate with a supportive team to address customer needs and efficiently resolve any issues that arise.

What you'll do

• Respond to customer inquiries via phone, email, and chat
• Provide accurate information about products and services
• Resolve customer complaints effectively and efficiently
• Maintain customer records and update databases

What you need

• Customer service
• CRM
• Communication
• Any graduate