Customer Service Associate

About the role

As a Customer Service Associate, you will play a vital role in assisting customers with their inquiries and resolving any issues they may encounter. Your efforts will directly contribute to ensuring customer satisfaction and maintaining the company’s reputation for exceptional service. This position is ideal for fresh graduates or individuals with some experience in customer service.

What you'll do

• Respond to customer inquiries via phone, email, or chat
• Resolve customer issues efficiently
• Provide product information and guidance
• Document interactions in the customer management system

What you need

• Open to freshers
• Customer service
• Communication
• Diploma