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Customer Service Associate

Workers Town·Thane, Mumbai

Pay not statedJunior levelFull-time
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About the role

As a Customer Service Associate, you will play a crucial role in ensuring customer satisfaction by managing inquiries, providing detailed product information, and resolving issues efficiently. This position requires strong communication skills and a proactive approach to problem-solving, as you will be the first point of contact for our clients.

What you'll do

  • Respond to customer inquiries via phone and email
  • Provide accurate product information and assistance
  • Resolve customer complaints and issues effectively
  • Maintain detailed records of customer interactions

What you need

  • Customer service
  • CRM
  • Communication
  • Diploma

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