Customer Service Associate

About the role

As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. Your strong communication skills will enable you to connect with customers, providing them with the support they need. This position requires a proactive approach to problem-solving, allowing you to tackle challenges in a fast-paced environment.

What you'll do

• Interact with customers via phone, email, or chat
• Resolve customer complaints and inquiries
• Provide accurate product information
• Maintain customer records and documentation

What you need

• Customer service
• CRM
• Communication
• Any graduate