APAC Lead, CSM
Orca Security·India
- Can I apply
- Open to any education · 7–13 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Orca Security's site: short form, ~5 min
Early: posted 6 h ago on their own site
Customer Service Domestic Quality Analyst-BPS
Hexaware Technologies·India
Pay not statedJunior levelFull-time
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About the role
The role involves providing active feedback to agents and generating audits to ensure quality standards are maintained within the DigiSurance process. The individual is responsible for implementing Call Monitoring Standards and taking Corrective Measures for Improvement. Participation in huddle sessions is required to share insights on error trends, process updates, and technical issues.
What you'll do
- Responsible for implementing Call Monitoring Standards and taking Corrective Measures for Improvement
What you need
- Customer service
- Sales
- B2C sales
- Six Sigma
- Lean
- Kaizen
- Any graduate
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