Customer Service Executive - Business & Personal Loans - Growth - Asansol - P.C. Chatterjee Market - CSE*

About the role

Customer Service Executive - Business & Personal Loans - Growth - Asansol - P.C. Chatterjee Market - CSE* at Tata Capital. Company Representative.

What you'll do

• Act as the company’s representative for Personal Loan products
• Serve as an effective communication link between management, channel partners, and customers to ensure smooth coordination and timely resolution of queries
• Coordinate with internal teams for timely login, processing, and disbursement of Personal Loan applications while maintaining turnaround time (TAT)
• Ensure high levels of customer satisfaction by delivering quality service and gathering positive feedback after loan disbursement so that overall NPS increases for the…

What you need

• 1–4 yrs of experience
• Customer service
• Channel sales
• Loan processing
• Communication
• Any graduate