Customer Service Executive

About the role

As a Customer Service Executive, you will be the first point of contact for our customers, handling inquiries, and ensuring a seamless experience. Your role is crucial in maintaining customer satisfaction and loyalty. You will be a key part of our back-office operations, working closely with various teams to deliver an outstanding service.

What you'll do

• Be the first point of contact for our customers, handling inquiries, and ensuring a seamless experience
• Be a key part of our back-office operations, working closely with various teams to deliver an outstanding service
• Handle customer inquiries and provide timely, accurate responses
• Resolve customer issues and complaints efficiently, ensuring a positive outcome
• Build and maintain strong relationships with customers, fostering a positive brand image

What you need

• 2–5 yrs of experience
• Customer service
• CRM
• Problem solving
• Diploma