Gratitude·Hyderabad
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Candidates with technical support experience may be considered for the Technical Support Voice opening.Key ResponsibilitiesResolve customer queries efficiently, aiming for First Call Resolution (FCR).Deliver excellent customer experiences while balancing technical support and sales objectives.Handle customer interactions professionally through voice and chat channels.Identify customer concerns by asking relevant questions and determining the root cause.Use product knowledge, user guides, and…
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Gratitude·Hyderabad
Gratitude·Hyderabad