Customer Service Executive in Thiruvananthapuram – Immediate Joiners Required

About the role

As a Customer Service Executive, you will be the first point of contact for customers, addressing their inquiries and resolving any issues they may encounter. This role is suited for individuals who excel in a fast-paced environment and have a passion for assisting others. The position offers a hybrid work setup, providing the flexibility to work from home while also collaborating in the office.

What you'll do

• Handle customer queries via phone, email, or chat
• Resolve customer complaints efficiently
• Provide product information and assistance
• Document and track customer interactions

What you need

• Customer service
• CRM
• Communication
• Any graduate