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Customer Service Executive- International Voice Hyderabad

Gratitude·Hyderabad

₹7 L a year1.5–5 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Customer Service Executive- International Voice_HyderabadKey Responsibilities• First Call Resolution: Efficiently handle customer queries and resolve issues duringthe first contact wherever possible.• Deliver exceptional customer experiences that balance technical support and salesobjectives.Communication Skills (Critical Requirement)• Exceptional verbal and written communication skills to interact professionally withglobal customers across multiple channels (phone and chat).• English needs to…

What you need

  • 1.5–5 yrs of experience
  • Customer service
  • Voice process
  • Cross-selling
  • iOS
  • Android
  • Communication
  • Any graduate

Good to have

  • Upselling
  • CRM

What you get

  • ₹7 L a year

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