Customer Service Executive

About the role

To ensure all customer calls are attended/responded on time and minimum expected objectives are met.

What you'll do

• Achieves Customer Care/Service department goals and results by using ‘best practice’ leadership and management principles and ensuring adherence to organizational…
• Assist in Customer Service Team on business related calls
• Attending all the Customer Calls, following up on customer queries, obtained customer feedbacks
• Making cold calls for customers on Business Development
• Updating status of service to customers

What you need

• 8–14 yrs of experience
• Customer service
• B.Tech or B.E. or Diploma