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Customer Service Executive - Personal Loans - Direct - Kolkata - Srijan Tech Park - CSE

Tata Capital·Kolkata

Pay not statedJunior levelFull-time
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About the role

With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement

What you'll do

  • Perform the following under the guidance/direction of Supervisor/Manager
  • Collect the documents from Customers and validate as per the organization norms
  • Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager

What you need

  • Customer service
  • SOP writing
  • Cross-selling
  • Any graduate

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