Customer Service Executive-Retail Asset Inbound

About the role

In this role, you’ll handle inbound customer queries related to retail asset products, ensuring timely resolutions and a delightful experience. Based in Airoli, Navi Mumbai, this is a great opportunity to grow your career in a fast-paced, customer-centric environment with one of India’s leading banks.

What you'll do

• Handle inbound calls and resolve customer queries related to retail asset products
• Provide accurate, timely, and personalized solutions to enhance customer satisfaction
• Educate customers about bank products and services to support informed decisions
• Maintain detailed records of customer interactions and transactions
• Meet individual and team targets for service quality and customer satisfaction

What you need

• 1–4 yrs of experience
• Customer service
• Voice process
• Sales
• Problem solving
• Any graduate