Customer Service Executive

About the role

This entry-level role is ideal for individuals who are passionate about helping others and eager to gain valuable experience in customer relations. In this position, you will address customer queries, resolve issues, and ensure a high level of customer satisfaction. You will receive comprehensive training to effectively communicate product features and benefits, playing a vital role in enhancing the overall customer experience.

What you'll do

• Respond to customer queries through various channels
• Resolve customer issues in a timely manner
• Document customer interactions accurately
• Provide feedback to improve service quality

What you need

• Open to freshers
• Customer service
• CRM
• Communication
• Diploma