Customer Service Executive

About the role

As a Customer Service Executive, you will serve as the first point of contact for customers, providing support through various channels including phone, email, and chat. Your primary responsibility will be to address customer inquiries and resolve issues efficiently, ensuring a high level of customer satisfaction.

What you'll do

• Handle customer inquiries and provide accurate information
• Resolve customer complaints in a timely manner
• Maintain records of customer interactions and transactions
• Collaborate with team members to improve service quality

What you need

• Customer service
• CRM
• Communication
• Any graduate