Customer Service Executive

About the role

As a Customer Service Executive, you will serve as the first point of contact for customers seeking assistance. Your main responsibilities will include answering customer inquiries, resolving issues, and ensuring a positive customer experience. This role is ideal for individuals who are passionate about helping others and eager to learn in a fast-paced environment.

What you'll do

• Answer customer queries via phone and email
• Resolve customer complaints and issues
• Maintain accurate records of customer interactions
• Collaborate with team members to enhance service quality

What you need

• Customer service
• CRM
• Communication
• Diploma