Customer Service Executive

About the role

As a Customer Service Executive, you will serve as the first point of contact for our clients, assisting them in resolving issues and providing detailed information about our services. Your primary objective will be to ensure high levels of customer satisfaction while effectively managing inquiries. This position is ideal for enthusiastic individuals eager to make a significant impact in a dynamic environment.

What you'll do

• Respond to customer inquiries through various communication channels
• Resolve customer issues effectively and efficiently
• Maintain detailed records of customer interactions
• Collaborate with team members to improve service quality

What you need

• 1–3 yrs of experience
• Customer service
• CRM
• Telecom
• Communication
• Any graduate