Customer Service Executive

About the role

As a Customer Service Executive, you will be the frontline representative for our client, managing customer queries through various channels including phone, email, and in-person interactions. Your primary responsibility will be to provide accurate product information and assist customers with order processing, ensuring a seamless experience.

What you'll do

• Handle customer inquiries and provide appropriate solutions
• Maintain customer records and document interactions
• Collaborate with team members to enhance customer experience
• Identify and escalate issues to the management team

What you need

• Customer service
• CRM
• Communication
• Any graduate