highlisted

Customer Service Representative

UnitedHealth Group (Optum)·Gurugram

Pay not statedFresherFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

What you'll do

  • Take chat messages per day from customers who have questions about their health benefits
  • Support secure email inquiries
  • Use personality and our tools to help customers through the health care benefits available to them
  • Communicate online in a conversational manner that promotes dialogue and establishes rapport
  • Associate must avoid poor grammar, misstatements, or lengthy explanation

What you need

  • Open to freshers
  • Customer service
  • CRM
  • Chat support
  • Communication
  • B.Tech or B.E.

Good to have

  • Sales

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