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Customer Service Specialist - Sales & Warranty

Liebherr IT Shared Service Centre Ibérica, S.L.·Pune

Pay not stated5–9 yrsFull-time

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About the role

Customer Service Specialist - Sales & Warranty at Liebherr IT Shared Service Centre Ibérica, S.L.. Maintain and validate master data, article codes, spare part kits, parts lists, price lists, and backorder.

What you'll do

  • Maintain and validate master data, article codes, spare part kits, parts lists, price lists, and backorder
  • Information in ERP systems
  • Manage spare-parts enquiries, prepare quotations, and process orders in the ERP system, coordinate stock
  • Support end-to-end commercial administration of service jobs, including quotation and approval processing
  • Service order management, validation of labour and parts consumption, and billing readiness

What you need

  • 5–9 yrs of experience
  • Customer service
  • Sales
  • ERP
  • SAP
  • Communication
  • B.Com or BBA

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