Customer Success Executive - Enterprise | Delhi

About the role

The Enterprise business unit at Apna owns revenue, sales and customer retention at Apna. The team comprises 3 sub-units - Sales, marketing, and Revenue Operations, which includes Customer Success Management. The sales team is divided based on industry expertise while the customer support team and marketing teams are horizontal.

What you'll do

• Own Net revenue Retention (NRR) for respective orgs
• Focusing on existing accounts with a client centric retention strategy - identify
• The right product for a role x city x # hires requirement, pitch a right product to
• Maximize value for money
• Customization of the training modules for the existing clients by maintaining

What you need

• Customer success
• Sales
• Customer service
• Upselling
• Naukri RMS
• Branding
• Any graduate