Customer Success Manager

About the role

If you have strong communication skills, a curious mindset, and experience in customer support, technical support, sales, or a similar customer-facing role, this could be a great opportunity to grow your career in data and technology.

What you'll do

• Building & Fostering Strong Relationships – Be the technical interface between the customer and internal departments by developing deep relationship with customers
• Becoming a Strategic Advisor – Establish a trusted advisor relationship with each assigned customer and drive continued value of our products and services
• Supporting Account Expansion – Partnering with Sales Leaders to provide insights on customer health – focusing on adoption and retention strategies
• Active Account Management – Create success plans for portfolio of accounts and proactively work with customers to establish and achieve critical goals

What you need

• Customer success
• Customer service
• Sales
• Alteryx
• Communication
• Any graduate