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Customer Success - Team Lead

Netcore Cloud·Mumbai

Pay not stated7–12 yrsFull-time
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About the role

Customer Success - Team Lead at Netcore Cloud. Develop an intimate understanding of your customers’ businesses.

What you'll do

  • Develop an intimate understanding of your customers’ businesses
  • Lead a Team of 2-3 CSMs
  • Develop a network of champions within each account through education
  • Represent to our customers as a trusted advisor, advocate and marketing
  • Thought leader/subject-matter-expert and help them in creating marketing

What you need

  • 7–12 yrs of experience
  • Customer success
  • CRM
  • Digital marketing
  • Problem solving
  • Any graduate

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