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Customer Support Associate/ Walmart Seller Support, PUNE - ( Job ID - 24184)

Educohire·Pune

Up to ₹0.3 L a year0–2 yrsFull-time
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About the role

We are hiring Customer & Seller Support Executives in Pune to assist sellers on an e-commerce platform. You will handle merchant queries, resolve account or order issues, and maintain high customer satisfaction.

What you'll do

  • Handle seller inquiries via voice, chat, or email and provide timely resolutions
  • Troubleshoot account, listing, and order issues following standard guidelines
  • Escalations management and inter-team coordination for technical queries
  • Maintain logs of customer interactions and performance/CSAT targets
  • Perks & Interview Process

What you need

  • 0–2 yrs of experience
  • Customer service
  • Escalation handling
  • Communication
  • Any graduate

What you get

  • Up to ₹0.3 L a year

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